Website care & fixes
Your website, kept working — with real development hours included
Most maintenance plans promise 'unlimited edits' that end where code begins. Our care plans include 6, 12 or 20 real developer hours every month — fixes, changes and actual development — with response times in business hours and delivery windows only where we commit one.
We have been working on websites since 2018 — judge us on what is written into the service itself, and check it before you order.
- Response times are part of the plan Each care plan prints its response time — in business hours and days — right on the plan. It is part of what you buy, not a marketing adjective.
- A visible hours balance Your remaining development hours are a number in your client panel, updated as work is logged in quarter-hours. Nothing is spent silently.
- No cure, no pay on emergencies If an Emergency Fix does not restore your site, you get 100% of the price back. Refunds for everything else are written down just as plainly: 100% before work starts on one-time services, unused pack hours refundable within their 90-day window (minus one hour).
- Prepaid — the full total is shown before you pay
- Response times in numbers, not adjectives
Catalogue
Services
Care plans
Ongoing monthly maintenance with a team behind it.
from$59/month All maintenance & supportMonitoring
Detection with a published alert window — repairs are sold separately.
from$99/month MonitoringWordPress fixes & one-time work
Fixed-scope work with a clear price.
from$290one-time All fixes & one-time workSEO & growth
An audit, a monthly retainer, and the analytics to check them.
from$490/month All SEO & growthStart
How it works
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Pick a service with an honest price tag
Every service has a public price and limits printed in numbers — included hours, pages, response times. No 'contact us for pricing' and no unlimited-with-asterisks.
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Pay in the panel — no deposit, no invoice to chase
You order and pay in the client panel at app.web-svc.com, from the same price book this site shows. Prepayment is what makes the negotiation disappear: your confirmation and invoice are issued the moment you pay, and where the service commits a delivery window, its card prints the moment that window is counted from.
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Watch the work, not your inbox
Tasks, your remaining hours balance, reports, documents and invoices issued by the platform — all live in your panel. Response times for requests are part of each plan, written in business hours and days.
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Renew only on your say-so
Subscriptions never renew without a payment mandate you granted yourself — and can revoke in the panel. Cancel any time: your paid period keeps working to its last day, and unstarted annual months are refunded in full.
Included
What's included
A monthly care plan with real development hours included: updates, backups, security checks and a team that handles your requests inside your client panel.
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6, 12 or 20 included development hours every month — counted in whole quarter-hours, no small print
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CMS, plugin and theme updates on a fixed schedule
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Daily backups of files and database
Questions
Frequently asked questions
What happens right after I pay?
You answer the short intake form while ordering and hand over access through the panel’s encrypted storage rather than email; the paid order then opens the service on its own page, and you file your first request from there. Every request is estimated first, free; requests estimated at 2 hours or less start without waiting for your approval, and anything larger waits for you to approve the deduction. Hours are logged in quarter-hour steps, each with a line you can read.
My site isn’t on WordPress — can I still order?
We focus on WordPress and WooCommerce, and that is what the scopes on this site are written against. Other platforms are served through the same services where the work fits, and through a Custom Offer where it does not — a written proposal within 2 business days of your brief.
Do plans renew automatically?
Only if you grant an explicit payment mandate at checkout. You can revoke it in the panel at any time; without a mandate nothing renews and nothing is charged.
What exactly do the included hours cover?
Your requests: bug fixes, content and design edits, small development tasks and consultations. On the Priority plan they also cover WooCommerce, membership and on-page SEO work. Routine plan work — updates, backups, monitoring, reports — never consumes your hours.
Comparison
How we compare
web-svc vs WP Buffs
WP Buffs is one of the best-known WordPress maintenance providers. Here is their published offer next to ours — prices, what is included, where 'unlimited edits' has written limits, and what each side guarantees. Every WP Buffs fact is quoted from their own pages, with the capture date below.
Comparisonweb-svc vs SiteCare
SiteCare sells premium WordPress maintenance bundled with its own hosting. Here is their published offer next to ours — plan prices, what is included, what extra work costs, and what each side guarantees. Every SiteCare fact is quoted from their own pages, with the capture date below.
Comparisonno tax added, except VAT for EU buyers