About web-svc

Who we are

A team of engineers building one thing: productized website services — care plans with real development hours, monitoring with a published alert window, and fixed-price one-time work from emergency rescue to migrations. Each service has a written scope, printed limits and an objective acceptance criterion; whatever does not fit a service becomes a written custom quote, not a vague hourly engagement.

We have been working on websites since 2018. What we publish is checkable today: prices, limits, SLAs and guarantees, all in numbers.

web-svc is operated by Helicore FZ-LLC, a free-zone company registered with RAKEZ (licence no. 47037395), Ras Al Khaimah, United Arab Emirates. That company is the party to every contract concluded here; its registered address is printed in the Terms of Service.

Why strict prepayment — and what you get for it

Every order is prepaid through the panel. That is not caution against you — it is what removes the two classic failure modes of web work: the provider who starts slow because the invoice can wait, and the client surprise-billed at month's end. Payment opens the order in the panel and issues your confirmation and invoice on the spot — no deposit to negotiate, no invoice to chase — and the full total, with VAT for buyers in the EU where it applies, is on the screen before you pay.

Prepayment is bounded by hard guarantees the other way: a one-time order refunds 100% before work starts; Emergency Fix is no-cure-no-pay; unused pack hours refund minus one hour within their 90-day window; and subscriptions never renew without an explicit payment mandate you can revoke in the panel at any time.

What we promise — and what we refuse to promise

Promised, in numbers: included development hours per plan, response SLAs in business time, published limits on every service, alert windows on monitoring, and the delivery windows our order book actually commits — each with its anchor printed.

Refused, on principle: 'unlimited' anything, guaranteed search rankings, invented deadlines for work whose clock starts with someone else's action, and fabricated testimonials. If a number is not in our books, it is not on this site — the site is generated from the same data the panel bills from, so the price you see is the price you pay. The one addition is VAT for buyers in the EU, at their country's rate and shown before payment.

Where you can buy from

You can order from the UAE, the EU or anywhere else through this site's checkout into the panel. Whether we can bill your market correctly is settled in the panel, before any payment is taken: a market we cannot bill is refused there, with the reason. This site sells nothing on a promise — it names no date we have not set, and asks for no address against one.