Website care, SEO and one-time work with real developer hours
Care plans
Prepaid packs of real developer hours — a fixed entry price, a visible balance, and your unused hours refundable.
Plans
Start
The paid order becomes a service in your panel with a status of its own, and every change to it is recorded on the service page. From that page you write to us whenever you need to — one conversation per service, not one per order, so there is no second chat to check.
The short intake form asked what the work needs while you were ordering, and its answers travel with the service. Credentials go into the panel's encrypted storage, never into an email thread, and the form itself never asks for one.
Every request is estimated first, free. Estimated at two hours or less, it starts right away with a notification to you; above that it waits for you to approve the deduction. You can lower that threshold to zero and approve everything.
Work is logged in quarter-hour steps, each entry tied to the request that caused it, with the remaining balance visible as a number. A subscription renews only under a payment mandate you granted — and can revoke — in the panel.
Illustration of the client panel — not a real account. Every deduction is a line, the balance is a number.
Included
Bug fixes, layout and content changes, plugin configuration, small feature work and consultations — done by developers, not by a ticket macro.
In your planEvery task gets an estimate first, free. Small tasks — up to 2 hours — start on that estimate right away, with a notification to you; anything estimated above 2 hours waits for your explicit approval. Prefer to approve everything? Lower the threshold in your settings, down to zero. A task estimated over 8 hours becomes a separately quoted Custom Offer instead of silently eating your pack.
In your planA five-minute fix costs half an hour, not a full one — and the running balance is always visible in your panel.
In your planHours expire 90 days after activation — and until then, unused hours are refundable at the pack rate minus one hour. No 'use it or lose it' surprise on day 89.
In your planOn a Website Care plan, pack hours are spent only after your included plan hours run out — the pack is your overflow buffer, not a replacement.
In your planTasks estimated over 8 hours (Custom Offer), full redesigns, paid plugin licences and content production in volume. A site that is down or hacked is not an hourly task either: Emergency Fix is a separate fixed-price service with its own start SLA and a no-cure-no-pay refund.
Outside the planCompare
| What you get | Pack 2h $290 one-time | Pack 5h $650 one-time | Pack 10h $1,150 one-time |
|---|---|---|---|
| Prepaid developer hours | 2 = 2 working hours | 5 = 5 working hours | 10 = 10 working hours |
| Validity from activation | 90 days | 90 days | 90 days |
| Minimum deduction | 0.5 h | 0.5 h | 0.5 h |
| Estimate before work | Free | Free | Free |
| Refund of unused hours | Within 90 days, minus 1 h | Within 90 days, minus 1 h | Within 90 days, minus 1 h |
| Order | Order now | Order now | Order now |
Promise
No deposit to negotiate and no invoice to chase. We publish no start window for pack work, because our order book commits none; what it does commit — a free estimate before a single hour is deducted — is the guarantee below.
Within the 90-day window, unused hours are refunded at the pack rate minus one hour. You risk one hour, not the pack.
Every task is estimated first, free. Estimates above 2 hours wait for your explicit approval — and you can set your approval threshold to zero to confirm every task, whatever its size. Over 8 hours it becomes a quoted Custom Offer — your pack is never silently drained.
Questions
Typical pack work: fixing errors, layout and content changes, configuring plugins, small feature additions, consultations and second opinions. If the estimate exceeds 8 hours, we quote it as a fixed-price Custom Offer instead.
Your remaining balance is visible in the client panel, and every deduction is tied to a task you approved. Work is logged in quarter-hour steps with a half-hour minimum per task, so the arithmetic stays legible.
Hours expire 90 days after activation. Before that happens you can request a refund of the unused hours at your pack's rate, minus one hour — that rule comes from our refund policy and is the same for every pack size.
Yes — that is the designed overflow path. Pack hours are deducted only after your plan's included hours are used up for the month.
No. Strict prepayment is how the platform works: paying the pack in the panel opens the service and credits its hours to your balance, and in return every task is estimated free before a single hour is deducted — no invoicing dance, no waiting for a project manager.
Extras
A monthly care plan with real development hours included: updates, backups, security checks and a team that handles your requests inside your client panel.
See plans & pricingWe administer the hosting your site already lives on: control panel, PHP versions and resources, DNS edits, mailboxes and expiry alerts — without moving you anywhere.
See plans & pricingA monthly SEO retainer: technical monitoring, on-page optimization page by page, content recommendations and a position report — with every limit stated as a number.
See plans & pricingOne broken thing named and repaired — a layout that collapsed, a form that stopped sending, an error after an update.
Two plugins fighting after an update: the culprit identified, the conflict resolved or the plugin replaced.
Errors reported in Google Search Console — indexing, duplicates, structured data — read and corrected on the site.
Events that stopped firing, a conversion counted twice, traffic from your own office polluting the report.
Certificate renewal, a redirect loop, cache and DNS records set the way your site actually needs them.
Missing translations of menus and strings, a language switcher that drops the visitor on the wrong page.
Spacing, typography, a block that behaves on desktop and not on mobile — changed in a child theme, not in the parent.
A consent banner installed and wired to your analytics, so tags respect the visitor’s answer.
A fresh install, the theme brought to the state of its demo, the plugins you need and a first backup.
Pages edited, sections rearranged, images replaced — the ordinary work a site needs between bigger projects.
Order
In the panel this service is listed as “Hourly Support — Prepaid Developer Hours”.